Affiliate ABCs #26 Tips About Communicating with Your Affiliate Manager [31:05m]: Play Now | Play in Popup | Download

Affiliate Summit Pinnacle Awards “Affiliate Manager of the Year” Matt McWilliams joins Affiliate ABCs hosts Deborah Carney and Vinny O’Hare discuss how are some ways that affiliates can maximize their communication with their affiliate program managers. A lot of affiliates are shy and hesitate to talk to affiliate managers and outsourced program managers because they “aren’t big enough” or they are afraid they are interrupting the manager. In truth, lots of affiliate managers are very glad to hear from affiliates and would love to give them advise and tips about how to promote their programs.

Some highlights:

*Find out if your merchant has a dedicated affiliate manager or an OPM (Outsourced Program Manager)
*Be sure the affiliate manager/OPM is available whichever way is best for you. Good ones will be available via, phone, email, IM and forums.
*Don’t be afraid to ask for creatives, advise, tips
*If you are promoting them successfully, ask for a commission increase. If you are a promoting a competitor successfully, show them and ask for a commission increase to change some of those links for the new program.

*Advantages of using instant messaging: can drop links to each other, instant feedback for both manager and affiliate

Some links mentioned in the show:
Legacy Learning Affiliate Program Blog
ABestWeb Affiliate Marketing Forum
Legacy Learning Website
Join the Legacy Learning Affiliate Program

Find us on Twitter:
Matt McWilliams
Vinny O’Hare
Deborah Carney (a.k.a. Loxly)
Affiliate ABCs
Geekcast.fm

 

 Affiliate ABCs #26 Evaluating Merchants for your Affiliate Site [28:22m]: Play Now | Play in Popup | Download

Affiliate Summit Pinnacle Awards “Affiliate Manager of the Year” Matt McWilliams joins Affiliate ABCs hosts Deborah Carney and Vinny O’Hare to talk about what affiliates should look for when evaluating a merchant to promote. One of the toughest decisions an affiliate has to make is which merchants to give the real estate on their website to. Matt, Deborah and Vinny have a candid discussion about what to look for to be sure a merchant is worth promoting and is worth “above the fold” attention (or not).

Some highlights:
*Find merchants in the networks you belong to and search by category or keywords

Take a look at the merchant from the Consumer perspective::
*First impression – would you shop there?
*Do they have “leaks” (banners to other sites, adsense, send shoppers away)?
*If there are links to other sites, do they actually track back to the affiliate program? Some merchants cross track with others.
*Easy to navigate? FAQ? Shipping information? Contact information, About Us, Whois Information matches the site About Us information?
*What is the shopping process like? Is it easy or are there roadblocks? Is there a prompt to call to complete the order? Is it secure?

Now look from the Affiliate perspective:
*Compare commissions, cookie duration, other program terms to other similar programs.
*Appropriate banners? Text links?
*Is it a site that you would promote with a datafeed? Do they have one? Is it well categorized? Is it available in 3rd party tools you may be working with?
*Send a note to the affiliate manager if there is something you would like created, see if they respond. Is there contact information?
*For Shareasale merchants: Are they on Auto Deposit?
*For any other network, what happens if the merchant’s balance with the network goes offline? Is there a way to check the merchants online/offline history?

Some links mentioned in the show:

Legacy Learning Affiliate Program Blog
ABestWeb Affiliate Marketing Forum
Legacy Learning Website
Join the Legacy Learning Affiliate Program

Find us on Twitter:
Matt McWilliams
Vinny O’Hare
Deborah Carney ( a.k.a. Loxly)
Affiliate ABCs
Geekcast.fm